If you twist the part of the strap that is right before is goes through the sole, you can bring the strap back to its shape(up right).

If the strap is not back to its normal shape by doing the above 24 hours after removed from box please do the following:

When heat is applied to the rubber, the rubber gets flexible / workable, once it cools off it seals the shape. Here is what you can do to have the straps straight up again:

1. Place something under the straps to hold it up(such as socks, PVC pipe …).

2. Blow-dry the strap for approx. 30 seconds on maximum heat. Focus on the middle part of the strap (the part where the straps meet together).

3. Let the strap cool off.

4. Remove the “socks”. That’s all! The strap will be back to its straight shape again!